Support

Ever Timeline

Need Help?

If you're experiencing an issue with Ever Timeline, have a feature request, or need help with your account, we'd love to hear from you.

Email us:

chaisec@cclutephotography.com

We typically respond within 24 hours.

Common Questions

How do I invite my team?

Open your timeline, tap the share icon in the toolbar, and send the 6-character invite code to your team. They can join by tapping "Join a Timeline" on the home screen.

How do I go live on the wedding day?

Open your timeline and tap the "Go Live" button. All team members will see real-time updates and can track progress on their Lock Screen via Live Activities.

How do I restore my Ever Pro subscription?

Open the app, tap the upgrade prompt, and select "Restore Purchases" at the bottom of the paywall screen.

How do I delete my account?

Contact us at chaisec@cclutephotography.com and we'll process your account deletion request.